Terms of Service

These Terms of Service (“Terms”) govern access to and use of services provided by Keith Miklas LLC (“we,” “us,” “our”). By using our services, you agree to these Terms.

1. Services

We provide AI-powered software services, including branded AI chat endpoints and a brand/asset management console, delivered as a hosted subscription service.

2. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

3. Delivery

Access to the service is provided electronically upon account setup and continues for the duration of an active subscription. There is no physical delivery.

4. Payment and Billing

Subscription fees are billed in advance on a recurring basis at the interval selected at signup. Prices are subject to change with reasonable notice before the next billing cycle.

5. Cancellation

You may cancel your subscription at any time through your account or by contacting us. Cancellation takes effect at the end of the current billing period. Access continues until that date.

6. Refunds and Disputes

Fees already paid are non-refundable except where required by law. If you believe you were billed in error, contact us at info@keithmiklas.com within 30 days of the charge to resolve the dispute directly before initiating a chargeback.

7. Acceptable Use

You agree not to use the service for unlawful purposes, to reverse-engineer or attempt to extract the underlying software, or to interfere with the service’s operation or security.

8. Intellectual Property

We retain all rights to the software, models, and underlying technology. You retain ownership of any data or content you submit through the service.

9. Confidentiality

We will not disclose your data to third parties except as necessary to provide the service or as required by law.

10. Disclaimer of Warranties

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Keith Miklas LLC is not liable for indirect, incidental, special, or consequential damages arising from use of the service. Total liability for any claim is limited to the amount you paid in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold Keith Miklas LLC harmless from claims arising out of your misuse of the service or violation of these Terms.

13. Export and Legal Restrictions

The service is intended for use in jurisdictions where such use is lawful. You are responsible for compliance with local laws applicable to your use.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes take effect constitutes acceptance.

15. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

16. Contact

Keith Miklas LLC 55 Union Place, Suite 111 Summit, NJ 07901 info@keithmiklas.com